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Frequently asked questions
Answers to all your questions!
Dispatch
We ship all our orders within the Netherlands with PostNL and for our Belgian customers with Bpost. Order before 11:59 PM and your package will be shipped free the next day. This way, you'll receive your order quickly and without any extra costs!
Returns
Not completely satisfied? No worries! You can easily and quickly return your order within 14 days of receipt. We'll make sure the process goes smoothly, so you don't have to worry.
Maat
Our clothing fits exactly as indicated in the size chart. You'll find the size chart with each product, so you can always choose the right size and be assured of a perfect fit.
Washing instructions (hand wash only)
To maintain the top quality of our clothing, we recommend hand washing all items. This way, your clothes will stay looking new for longer and you can fully enjoy the luxurious materials.
More questions?
Do you have a question or need advice? Don't hesitate to contact us. We're here to help and advise you.
Email: noraculture@gmail.com
Mon/Fri 9:00 AM - 5:00 PM
Sat/Sun 12:00 PM - 5:00 PM